Medical Device Sales: What It Is and How to Become a Medical Device Sales Representative

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April 7, 2025

medical device sales

Healthcare meets hustle in medical device sales. Fundamentally, medical device sales reps build their careers through strong relationships with doctors and other healthcare providers. It offers purpose, playing a part in delivering solutions that make a difference.

Medical device sales encompasses selling everything from high-tech imaging machines to surgical tools. No matter the specific product, reps in this field all share the same goal: Supplying providers with the tools they need to deluver healthcare.

It's fast-moving and people-centered and packed with potential. This makes it one of the most rewarding paths for aspiring sales reps who love variety and want their work to be purposeful. It's not about pushing products—you'll become part of a much larger mission, which is to improve outcomes in patients and also support those professionals who deliver frontline care.

Who Are Medical Device Sales Reps and What Do They Do?

Medical device sales reps spend their days meeting with healthcare providers at hospitals, clinics, surgical centers, urgent care locations, and other healthcare facilities. They provide the equipment healthcare professionals need to deliver top-quality care to their patients.

Reps help providers understand how their solutions can provide better outcomes and why they might be better options than what they're currently using.

Medical sales reps are not just salespeople. They're consultants who train and support their providers long after the deal is done. A great rep builds long-term relationships that go far beyond a single transaction.

Why Do We Need Medical Device Reps?

Medical equipment is incredibly complex with new solutions that promise better healthcare outcomes constantly on the horizon. Providers are busy with patient care taking up the majority of their time. Staying on top of the most recent market solutions is not something they can typically invest a good deal of time into. These products are both highly-regulated and expensive. More importantly, they have direct impacts on patients' health. Providers cannot afford to get the products they offer to patients wrong.

By offering product knowledge, insights, and support, medical sales reps help providers stay ahead. They make sure they have the most effective devices and equipment for securing better outcomes. Whether it's setting up a product demo, solving a logistics issue, or walking a team through a new product line, the rep's job is to make life easier for their providers.

They're also a trusted source of information. When a provider is considering a new device or trying to improve how their team best offers these devices, they'll often turn to their rep first for insights and honest feedback.

How to Become a Medical Device Sales Rep?

Most reps start with a bachelor's degree—usually in business, biology, engineering, or something related. But more than your degree, what really matters is your ability to sell and build relationships.

If you're coming from another industry, that's not a dealbreaker. Hiring managers want to see proof that you can connect with people. That you know how to navigate complex conversations. That you can close with confidence.

You need the ability to self-manage out in the field and the capacity to deeply understand your product's target market. This is no easy feat considering the complexities involved in such a highly-regulated field.

If you're trying to break in from a non-traditional background, focus on the skills that are transferable. Building authentic relationships, becoming a product expert, and general sales knowledge will all be highly valuable.

Resilience is massively important. You're going to be visiting prospects completely cold and consistently attempting to convince strangers to invest in your product. Failure and rejection will be a common theme. This is something you'll need to quickly learn how to handle.

Here is a quick checklist of how to break into medical device sales.

  • Network with reps and hiring managers
  • Earn a bachelor's degree (commonly, business or science)
  • Build a strong foundation in sales
  • Learn how healthcare systems work
  • Consider certifications (like NAMSR)

Are certifications required in this field? The answer is no, not always, but they are what give you a real competitive edge—especially if you're new to the industry.

You can also shadow an experienced rep to see what a day in the life looks like, attend key industry events, or deepen your knowledge in related areas, such as pharmaceuticals or healthcare tech.

Medical Sales Rep Job Description

These roles vary depending on what you're selling and who you're selling to—but the big picture stays the same. Reps manage a territory, build relationships with healthcare providers in the territory, and help customers get the most from the products they've purchased.

It's a hands-on job. Your week includes cold outreach, customer meetings, in-person demos, follow-ups, and internal check-ins with your sales or support teams. You're constantly on the road. You'll need to be organized, proactive, and able to shift gears quickly.

Some days, you might be in back-to-back appointments from eight to five. Some days might involve driving all across your territory to meet with new provider prospects with whom you've never spoken. You're constantly on the road and meeting face-to-face with new people. It's a rewarding role for individuals that value independence and discipline.

A Closer Look at Responsibilities

Medical device sales reps do a little bit of everything across sales and customer support. You'll devote a significant amount of your life to building relationships with people who may never buy from you. These are not one-and-done deals. These are ongoing partnerships. Every visit builds on the last. Following up is second nature. You'll know your providers' business and anticipate their needs based on changing regulations.

Medical reps need to juggle these responsibilities:

  • Face-to-face meetings with doctors and other clinical professionals
  • Medical device demos and presentations
  • Medical device training and support
  • Order management
  • Tracking new provider prospects and managing a pipeline
  • Prospecting to find new provider opportunities in your territory
  • Deep product, regulatory, and market expertise

Reps will spend time at patient appointments with providers. This provides both first-hand knowledge of how medical devices get presented, but more importantly, an opportunity to offer technical support. These moments call for more than just product knowledge—they require calmness, empathy, and compassion.

Strong reps know how to read a room, adapt to a client's tone, and offer solutions.

Average Salary

Medical device sales promises competitive pay and strong benefits. According to MedReps, average total compensation for medical sales reps is around $172,000 per year—including base salary, commission, and bonuses. Top earners, especially those working in capital equipment or surgical specialties, can earn well into six figures.

Your exact earnings will depend on your territory, product line, and company. Many roles also come with perks like car allowances, travel stipends, and paid training.

The more skilled you are at building relationships and closing high-value deals, the faster your income can grow. It's a high-reward field for those willing to put in the work.

A Day in the Life of a Medical Device Sales Rep

Medical device sales reps often start their days by planning routes, sending emails, and prepping for meetings. After that, they are on the road and meeting with providers. They're responsible for their own schedules. This offers flexibility—but also means a high degree of self-discipline.

During the day they'll do everything from giving a demo in a clinic to meeting with an existing customer to troubleshoot issues at a hospital across town. This is work for those who are active and full of energy.

It's also very human work. You'll meet people who are under pressure, juggling their own responsibilities, and counting on you to help—not sell them something they don't need. Successful reps listen well and show up consistently. They focus on making their provider customers' lives easier first.

Main Tips for Medical Device Salespeople

Building a career in medical device sales is as challenging as it is rewarding. Focus on cultivating these skills and you'll be on your way to success:

  • Know your product inside and out
  • Listen more than you talk
  • Follow up on everything
  • Know your customer and prospect's business before pitching them
  • Stay current with industry trends
  • Be easy to work with

You should never underestimate how important it is to show up fully prepared. There will be times when you'll only be able to spend a few minutes with a person who makes decisions—so be sure to make them count. Be clear and confident and ready to provide value from the first handshake.

Medical device sales is unlike most jobs. It's a career with high obstacles and strong purpose. You'll work directly with care teams, introduce solutions that matter, and be part of a space that's constantly evolving.

It's a role that's rich in personal freedom and challenges,but offers a chance to genuinely help others.

It is a career path that offers an immense amount of value to those who work for it. If you value relationships, stay on top of your day, and are motivated by work that's meaningful, it's potentially a great fit for your career.

You also aren't on your own. While many reps use multiple apps (or notebooks) to manage their days, there are purpose-built solutions to make your work more effective. RepMove is designed to assist every aspect of the medical sales rep's day. It provides a complete mobile CRM and route planning app in an incredibly easy-to-use package. It eliminates extra admin work so you can focus on what's most important: building provider relationships and growing sales.