Outside sales is full of phrases. Knowing these terms probably won’t help you sell more, but at least you’ll know what people are saying. Here’s a guide to the lingo.
Outside Sales, AKA Field Sales: How we make money. Pretty simple… Make customers happy. Get new people to buy things. Read: in person. None of that phone BS.
Inside Sales: Speaking of which… basically order takers that read off a script. Usually software company nerds.
Hitting a Number: What you do to not get fired.
Quota: Something a suit makes up.
Outside/Field Sales Rep: The real ones.
Territory Manager/Executive: Think they fancy.
Account Executive: Bougie AF.
CRM: Something nerds use. Prob tracks us.
Call Report: Thing we forget to do. Should be called a Visit Report or something.
Sales Route App: Better than Google Maps. Makes us $$$.
Territory: Stay out of mine or problems going to find you.
Sales Manager: The boss. Never satisfied, can be chill though.
Sales Director: Basically a suit. Prob not chill.
VP of Sales: Def not chill.
Sales Analyst: Makes sh*t up to keep their job.
Milk Route: Something Boomers say instead of IDK, route.
Star Sales Rep: Someone that doesn’t know how to plan their day. Drives from one side of town to another and back. Route looks like a star shape.
Closer: Gets that drip.
Customer/Client: We make them happy. They give us money. Win-win. Not like that though.
Prospect: New people we want to make happy and get money from.
Door Knocker: lol
Canvasser: See Door Knocker.
Commissions: Money.
Decision Maker: The maker of decisions…? Kind of self-explanatory.
Lead: Possible customer. Usually not though.
Conversion Rate: A percent that’s important.
Product: Thing we sell.
Order: Mo’ money.
Stop: Place we get out of the car to make money at.
Admin: Boring stuff they make us do. Makes no money.
Upsell: “Here’s something shiny.”
Cross-Sell: “Here’s something you prob don’t need.”
Relationship: The one thing that actually matters.
Disclaimer: Trust these definitions at your own risk.
